Privacy Policy

Who We Are

midlifebridge ("we," "us," or "our") is a digital education platform providing health literacy resources for women navigating hormonal transition and midlife health changes. Our website is located at www.midlifebridge.com. Our contact email is [email protected].

midlifebridge is not a medical provider. We do not provide medical advice, diagnosis, treatment, or clinical care of any kind. Our products are for educational and informational purposes only.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our site.

Information you provide:

• Name and email address when you contact us, sign up, or purchase a product
• Payment information processed securely through Stripe — we do not store your full card details
• Messages or inquiries submitted through our contact form
• Responses to any quizzes, journals, or interactive tools within the midlifebridge system

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• IP address and general geographic location (country/region level only)
• Cookie and session data — see Section 04 for full cookie disclosure

How We Use Your Information

We use the information we collect to:

• Process and fulfill your purchase and provide access to your digital product
• Respond to your questions, requests, or support inquiries
• Send transactional emails related to your account or purchase
• Improve the midlifebridge experience based on how visitors use the site
• Comply with applicable legal obligations

We do not use your information to make automated decisions that have legal or significant personal effects on you. We do not engage in profiling for advertising purposes.

Cookies & Tracking Technologies

midlifebridge uses cookies — small text files stored on your device — to operate this website and understand how it is used. We use the following categories of cookies:

• Essential cookies — Required for the website to function. These cannot be disabled. They include session management and security cookies set by Kajabi, our platform provider.
• Analytics cookies — Used to understand visitor behavior in aggregate so we can improve the site. These are only activated after you provide consent via our cookie banner.

You may accept or decline non-essential cookies using the banner displayed on your first visit. Your preference is saved for 365 days. You may withdraw consent at any time by clearing your browser cookies and revisiting the site.

We do not currently use advertising or targeting cookies. If this changes, this policy will be updated and the cookie banner will reflect the new options before any such cookies are activated.

How We Share Your Information

We do not sell your personal data. We do not rent, trade, or sell your information to third parties for their own marketing purposes.

We share information only with trusted service providers necessary to operate our business:

• Kajabi — Our website and course hosting platform. Kajabi stores member data and processes course access.
• Stripe — Our payment processor. Stripe handles all financial transactions under their own privacy policy and PCI compliance framework.
• Email service providers — For transactional and member communications only.

All third-party providers are contractually required to protect your information and use it only for the services they provide to us.

We may disclose information if required by law, court order, or to protect the rights and safety of midlifebridge or others.

Health-Related Information

midlifebridge is a health education platform. You may voluntarily share health-related information through interactive tools, journal prompts, or symptom trackers within the platform. This information is used solely to power your personal experience within the system.

midlifebridge is not a covered entity under HIPAA (the Health Insurance Portability and Accountability Act). However, we treat all health-related information you share with the highest level of discretion. We do not share individual health information with third parties, and we do not use it for advertising or profiling purposes.

We strongly advise you not to share sensitive personal health details in any public-facing forms or contact fields on this site.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information. These include:

• Right to access — Request a copy of the personal information we hold about you
• Right to correction — Request correction of inaccurate or incomplete information
• Right to deletion — Request that we delete your personal information, subject to legal retention requirements
• Right to opt out — Opt out of any future sale of personal data (we do not currently sell data)
• Right to non-discrimination — We will not discriminate against you for exercising any of these rights

California residents — Under the California Consumer Privacy Act (CCPA), you have the right to know what personal data we collect, to request deletion, and to opt out of the sale of personal data. As stated above, we do not sell personal data. To exercise your CCPA rights, contact us at [email protected].

To exercise any of these rights, contact us using the information in Section 10. We will respond within 30 days.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with legal obligations. Purchase records are retained for a minimum of seven years for tax and accounting purposes. You may request deletion of your account data at any time by contacting us at [email protected].

Children's Privacy

midlifebridge is designed for adults, specifically women in midlife and hormonal transition. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve or legal requirements change. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of midlifebridge.com after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us: